Job Description

Location

: Totnes, Devon

Company

: Precision Casting Ltd

About Precision Casting Ltd

Precision Casting Ltd is a specialist manufacturer providing high-quality precision cast components to a wide range of industries. Based in Totnes, we pride ourselves on quality, reliability, and strong customer relationships, delivering engineered solutions that meet exacting standards.

Job Summary

We are seeking an organised and proactive

Sales Administrator

to join our office-based team in Totnes. The successful candidate will support the sales function by managing customer enquiries, processing orders, and ensuring smooth communication between customers, production, and internal departments.

Key Responsibilities

Process customer orders, quotations, and enquiries accurately and efficiently

Prepare and issue sales documentation including quotations, order confirmations, and invoices

Maintain and update customer records in the CRM/ERP system

Act as a point of contact for customer queries via phone and email

Liaise with production, planning, and quality teams to track order progress

Assist with delivery coordination and liaise with logistics providers

Produce regular sales and order reports for management

Support the sales team with general administrative duties

Skills and Experience Required

Previous experience in a sales administration, customer service, or office administration role

Strong organisational skills with excellent attention to detail

Confident written and verbal communication skills

Competent user of Microsoft Office, particularly Excel and Outlook

Ability to manage multiple tasks and work to deadlines

Desirable Skills and Experience

Experience in manufacturing, engineering, or industrial environments

Familiarity with ERP or CRM systems

Knowledge of order processing and logistics coordination

What We Offer

Competitive salary, dependent on experience

Friendly, supportive working environment

Opportunities for training and professional development

Healthcare Cashplan, Death in Service Insurance, Employee Assistance Programme, day off for your birthday

Working Hours

Full-time, office-based position (Monday to Friday)

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Paid volunteer time
Work Location: In person