Organising the service operatives and contractors to undertake work in new home plots
Ensure there is an accurate log of all home investigations or notes so that all cases are kept up to date and can be actioned appropriately
Managing the CRM's diaries, to ensure that clients' complaints are being dealt with appropriately and in a timely manner
Email inbox management regarding any home inquiries
You will be responsible for the collation and management of information and data and the escalation of customer issues where appropriate
Liaise with relevant departments regarding customer complaints or queries
The ideal Sales Administrator:
Experience working with confidential data and having a high attention to detail is a must.
Experience using Dynamic 365 is also desirable.
* You must have experience within a Facilities Management/Coordinator/Housing background to be considered for this role.
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