Job Description

Full job description

We are seeking a confident and self-motivated Sales Administrator to join our team at our Skipton showroom. In this role, you will be responsible for managing daily administrative tasks, greeting and assisting customers, supporting the sales team, and helping with general office duties. The ideal candidate will be comfortable working independently, with excellent communication skills, strong organizational abilities, and a customer focused attitude.

Key Responsibilities:

Customer Interaction:

Greet customers, provide a warm welcome, and assist with inquiries. Offer expert advice and information about products and services.

Sales Support:

Take sales calls, respond to customer inquiries, and help follow up on leads. Ensure customer needs are met and guide them through the purchasing process.

Lead Follow-Up:

Track and follow up on potential sales leads, ensuring no opportunity is missed. Keep detailed records of interactions and sales progress.

Appointments:

Schedule and manage appointments for consultations, installations, and showroom visits, ensuring effective use of time and resources.

Tradeshow Assistance:

Help organize and attend local tradeshows to promote our products and services. Represent the company professionally at these events.

General Administration:

Handle day-to-day office administration, including managing emails, filing, maintaining records, data entry, and inventory management. Prepare reports and assist with invoicing and order processing.

Showroom Hosting:

Oversee showroom operations when management is unavailable, ensuring a clean, organized, and welcoming environment for customers.

Required Skills and Qualifications:

Strong communication skills with confidence in speaking to potential customers, both in person and over the phone.

Exceptional organizational skills and the ability to manage multiple tasks simultaneously.

Self-motivated and proactive with a keen eye for detail.

Ability to work independently and handle administrative responsibilities with minimal supervision.

Prior experience in sales, administration, or customer service is a plus, preferably in a retail or showroom environment.

Excellent computer skills (Microsoft Office, CRM software, and general data management).

Strong customer service skills with a friendly, approachable, and professional demeanour.

Comfortable working in a flexible environment with the ability to stay organized and focused.

Flexibility to attend tradeshows and assist with various on-site tasks as required.

Knowledge of Quickbooks would be an advantage but not essential

Job Types: Full-time, Part-time, Permanent

Pay: 14.00 per hour

Expected hours: 30 - 42 per week

Benefits:

Casual dress Flexitime Free parking
Schedule:

Monday to Friday
Experience:

Administration: 1 year (preferred)
Work Location: In person

Application deadline: 20/05/2025
Reference ID: Sales Administrator