Job Description

Energist supplies nitrogen plasma systems to the medical and aesthetic treatment sectors via a worldwide network of distributors. Its products are largely electro-mechanical in nature and are assembled both in-house, at its Swansea manufacturing facility, and by specialist sub-contractors based in the locality.

As a registered medical device manufacturer, Energist maintains a Quality Management System in compliance with ISO 13485 & FDA CFR 21.

We are seeking a detail-oriented and proactive Sales Administrator to join our Finance Department.

This role is essential in delivering a high standard of service to our external stakeholders, ensuring that all sales-related administrative and financial processes run smoothly. The Sales Administrator will play a key role in supporting the end-to-end sales cycle, working closely with the sales, finance, operations and service teams to maintain operational efficiency and accuracy.

Supports reception duties. First point of contact for all customers and visitors including meet and greet. Manages all Customer telephone correspondence & enquires. Process telephone payments Accurately input and manage customer orders in the system, ensuring all orders are compliant with company policies and financial controls. Support the Field Incident Reporting process Co-ordinate transport with hauliers for collection or dispatch. Working closely with warehouse team. Generate and issue invoices in line with agreed terms. Maintain Equipment and Service records on CRM Manage all Shipment documentation and tracking Liaise with customers regarding invoicing, payment terms, and account queries. Assist with audits and compliance checks related to sales transactions. Collaborate with Finance to reconcile sales data and support month-end processes. Ad hoc general & finance administration
Skills & Attributes

Proficient in Microsoft Office, especially Excel ERP systems experience advantageous Previous customer service experience essential Strong communication skills and ability to work cross-functionally. Previous experience in a manufacturing environment advantageous Logistics and export experience highly advantageous
This list is not exhaustive

Job Types: Full-time, Permanent

Pay: Up to 25,792.00 per year

Benefits:

Company pension Life insurance On-site parking Private medical insurance
Experience:

Customer service: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person