Job Description

Required: Sales Administrator / Office Administrator

Blains Trailers & Tyres Ltd

Blains Trailers & Tyres are looking for an enthusiastic Sales Administrator. We are a main distributor of Ifor Williams trailers and provide car, commercial and agricultural tyre services. Based on a Farm we are a small team with a varied customer base. Some experience of office admin needed.

As Sales Administrator you will be responsible for assisting with the delivery of company business objectives through effective administration and co-ordination of the office, workshop and mobile fitters, whilst ensuring a high level of customer service and taking a leading role dealing with customers.

The main duties of the role include:

Answering incoming telephone calls from customers and taking the appropriate action Responding to customer enquiries. Answering information about products and solving problems Scheduling jobs and allocating work for the fitters based on their expertise and skill Keeping in regular contact with customers throughout the job process - from initial contact to providing estimates, keeping the customer informed about timescales, through to invoicing once the work has been carried out Managing stock levels. Tracking parts and conducting stock takes. General office administration Maintaining accurate sales records, updating customer information, and generating reports Ensure customers, (Internal and external) receive parts and goods in an efficient, timely and professional manner Develop and maintain up-to-date product knowledge individually and for the team Build relationships with customers Work with the Director to coordinate online and local marketing campaigns

Your profile:

Able to communicate credibly with our customers and colleagues Experience dealing directly with customers A willingness to learn Have a valid clean UK Driving Licence and must be eligible to work in the UK

Who are we?

In business since 1973 and still family run, Blains Trailers & Tyres provides tyre fitting services for a whole range of tyres from cars and trucks to combine harvesters. And for over 30 years we have also been a main distributor for Ifor Williams, Europe's largest trailer manufacturer.

Salary and Working hours

Monday to Friday, 8.30am to 5pm

Job Type: Full-time

Pay: 24,500.00-30,000.00 per year

Benefits:

Free parking
Schedule:

Monday to Friday No weekends
Work Location: In person