Job Description

Since we were founded back in 1982, Droylsden Glass has proudly provided homeowners across Greater Manchester with a range of excellent home-improvement products and services. Thanks to company growth, we relocated to our current premises in Audenshaw in 1996, where we've continued building our esteemed reputation for quality and value for money.

We are seeking a professional and customer-focused

Sales Administrator / Receptionist

to join our showroom team. As the first point of contact for our clients, you'll be responsible for welcoming visitors, answering enquiries, and supporting our Sales and Admin Teams via telephone, email and online.

Key Responsibilities:

Greet customers warmly upon arrival and direct them appropriately Answer phone calls, emails, and online enquiries in a timely, friendly manner Schedule appointments for sales consultations and surveys Maintain a clean, welcoming reception and showroom area Assist with administrative tasks such as filing, data entry, and processing documents Provide information about products (windows, doors, conservatories, etc.)

Training will be provided.

Support the sales team with admin, paperwork and client follow-ups and leads Ensure all visitors sign in and are offered assistance

Requirements:

Proven experience in sales administration or a similar administrative role. Previous receptionist or front-of-house experience preferred Excellent communication skills in English, both written and verbal Professional appearance and demeanour Excellent computer literacy with the ability to learn new software quickly (Microsoft Office, CRM systems, email) Ability to multitask and stay organised in a busy showroom environment Knowledge of double glazing products is a plus but not essential (training provided)
A background in customer service and sales administration is highly desirable. If you are an enthusiastic individual looking to contribute to a thriving sales team while developing your skills further, we encourage you to apply for this exciting opportunity.

Hours:

Monday to Wednesday 9am - 6pm Thursday 9am - 5.30pm Friday 9am - 4.30pm
Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Company pension Free parking
Experience:

Customer service: 2 years (required) Sales administration: 2 years (required) Microsoft Office: 2 years (required)
Work Location: In person