Job Description

Job Purpose:

To provide administrative and operational support to the sales department, assisting in coordinating sales activities, managing client communications, processing sales documentation, and ensuring a smooth customer experience.

Key Responsibilities:

Act as the first point of contact for incoming sales enquiries via email or phone Support the sales team with preparing quotations, order forms, and client-facing documentation Maintain and update the CRM system with customer data and sales activity Coordinate with logistics and operations teams to ensure timely delivery of products Prepare regular sales reports, data summaries, and sales forecasts for internal meetings Track and manage orders, including issuing invoices, confirming payments, and follow-up with clients Assist in organizing promotional campaigns, exhibitions or product launch events Liaise with suppliers and external partners to obtain relevant sales materials or pricing Ensure all administrative processes comply with company policies and UK regulations

Skills and Qualifications:

Proven experience in sales administration or customer service (1+ year preferred) Excellent written and verbal communication skills in English Proficiency in MS Office Suite (especially Excel, Outlook, Word) Strong organizational and multitasking ability Familiarity with CRM systems (e.g., Salesforce, HubSpot) preferred Attention to detail and ability to meet deadlines under pressure Degree or diploma in Business Administration, Marketing, or related field (desirable)
Job Types: Full-time, Part-time, Freelance

Pay: 28,000.00-34,000.00 per year

Expected hours: 37.5 per week

Benefits:

Company events
Work Location: Hybrid remote in Manchester M35 9BG