Job Description

This role offers a competitive salary, with hybrid working with 1 just day (usually a Wednesday), in the Cardiff office, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary 30,525 per annum and potential for up to 30% annual bonus

About the role

Internally this role is known as an experienced applications adviser and

we are only considering applications from experienced sales people

. As an experienced Sales Advisor, you will be well versed in how to align the benefits of your product with the genuine needs of the target audience and naturally conclude the call with a sale. You will be a target driven team player, eager to share your knowledge and act as a mentor to your peers, so the whole team succeeds. This isn't just a sales job; it's an opportunity to drive business growth and help shape your team's success.

Key responsibilities include:

A self driven sales-hungry mindset Previous sales experience with a consistent ability to exceed personal and departmental targets Competitive and demonstrable high achiever Coached or mentored sales advisors with demonstrable impact. Ability to manage a busy administrative and pipeline workload

About you:

To be successful in this role, you should have impactful previous sales experience, consistently delivering results within a customer-focused industry. You should be skilled in managing a pipeline to align product knowledge with the needs of the customer, with a natural desire and ability to conclude the sale. Additionally, you should be comfortable sharing your knowledge, through mentoring and coaching, to help drive team success.

The interview process for this role involves:-

An interview up to 90 minutes, consisting of the below format Competency based interview questions approx 60 minutes Role play approx 30 minutes

Benefits

We also have these benefits for you to consider:

35 hour working week Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days Excellent pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service) Annual Award (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money & legal helplines Free wills for all Which? employees, plus, partners of employees can make their will at cost price. Discount site Pluxee which offers large %% off every day shopping and holidays Work from (almost) anywhere" for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.



Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.



At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we ranked 3rd in the 'Top 25 Inclusive Employers' List 2024.


We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.


As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received

.



* Experienced Applications Adviser Role Profile - January 2026.docx