Job Description

Company Description

ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian cafe and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.


You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.


Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.


While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

Customer-focused: You enjoy engaging with people and are committed to delivering excellent service. Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules. Action-oriented: Proactive and driven to take initiative and get things done. Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives. Eager to learn: Open to feedback and always looking for opportunities to grow and develop. Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers. Schedule flexibility: Willing and able to work varied hours, including evenings and weekends. English language skills

Preferable but not mandatory

Understanding of store operations & customer service skills from previous retail experience Confident in offering customers advice on fashion trends, materials, sizing etc.

Additional Information

This is a

part-time temporary position

with a contract of

20 hours a week

available in our Arket, Covent Garden store until the end of December. Apply by sending in your CV in English as soon as possible.


Benefits:


We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.


COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.