to join our fast-growing team in an office-based role. This position is ideal for someone with strong sales and organisational skills, who thrives in a busy environment and has an interest in the automotive industry.
This role offers a
competitive base salary plus uncapped commission
, with an
OTE of 50,000 and above
. You'll earn a guaranteed salary with the potential to increase your earnings based on performance--the more customers you manage, the more you will make.
About the Role
As a Service Advisor, you'll be the main point of contact for customers seeking gearbox repairs on their vehicles. You'll handle both inbound and outbound enquiries--
no cold calling
--with all leads fully qualified and actively seeking repairs.
No prior knowledge of gearboxes is required
, as full training will be provided.
Your responsibilities will include:
Booking Customer Repairs
: Managing customer enquiries, ensuring a seamless process from their initial call or online enquiry through to booking the repair.
Coordinating Recovery
: Arranging vehicle pickup and delivery with our recovery team and scheduling the delivery of vehicles to our repair centres.
Customer Communication
: Keeping customers informed throughout the repair process via phone and email, building trust and ensuring they stay updated.
Providing Quotes
: Issuing repair quotations, securing customer approval, and overseeing the repair process.
What We Offer:
Competitive base salary
plus
uncapped commission
, offering OTE of 50,000 and above.
A modern, collaborative office space in Staines Upon-Thames.
Opportunities for career growth within a rapidly expanding company.
Monday to Friday working hours (8:30 am - 5:30 pm) - no weekends.
28 days of holiday (including bank holidays).
Company pension scheme.
Free on-site parking.
About You:
We are looking for someone who:
Has a
proven track record in sales
and can consistently meet or exceed targets.
Is passionate about providing excellent customer service and can easily build rapport with customers over the phone.
Is a
strong communicator
, able to keep customers informed and engaged throughout the repair process.
Can manage multiple tasks and admin seamlessly, ensuring each customer's journey is smooth from start to finish.
Thrives in a
young, forward-thinking team
and is excited about contributing to a company with
massive potential for growth
.
About Us:
We are a
rapidly growing company
that specialises in vehicle gearbox repairs and major services. As a
young and driven team
, we are passionate about delivering innovative, customer-focused solutions. Our directors are committed to expanding the business, creating opportunities for growth and career development for everyone involved. If you're looking to join a forward-thinking company with
massive potential
, we'd love to hear from you.
Job Type: Full-time
Pay: 35,000.00-55,000.00 per year
Additional pay:
Commission pay
Benefits:
Company pension
Free parking
On-site parking
Schedule:
Monday to Friday
No weekends
Work Location: In person
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