Job Description

Company Description

At Sofa.com,

we believe that everyone deserves great furniture that is comfortable, stylish, and affordable. With a wide range of bespoke sofas, beds, and home accessories, we've been a leader in the furniture industry for years. Our showrooms are designed to inspire, offering our customers a welcoming space to explore, experience, and choose the perfect pieces for their homes.

We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning

Belfast

showroom. This is a

40

hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.

Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range Maintaining our high showroom standards and visual merchandising in store Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards Proactively improving and updating knowledge of product & interior trends

Qualifications

Experience within retail alongside proven experience with interiors/furniture Strong sales experience and awareness of trends to support the customer in styling their rooms/homes Be ambitious and confident, with a strong can-do attitude Be enthusiastic and dedicated to providing excellent customer service A desire to work as part of a team to generate fresh and innovative ideas Proficiency in MS Office and general IT

Additional Information

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Think without limits

and take the team with you

Own it

and back it

Not hesitate

and act with purpose

Be commercial

and customer-focused.
Please note this is a full time position, 40h per week, working 5 days over 7. It will include a mixture of daytime, evening and weekend shifts.