Phone Surgery is one of the UK's fastest-growing independent providers of mobile device repair services. Since 2016, we've repaired over
475,000 devices
and built a loyal customer base of
345,000+ clients
, supported by
4,200+ five-star Google reviews
.
With
11 stores nationwide
and a growing team, we've become the UK's
second-largest independent tech repair company
--without outside investment. Our success is driven by a relentless focus on
customer service
,
innovation
, and
community engagement
, including sponsorship of local youth sports teams.
What You'll Receive
Competitive salary & performance-based bonuses
28
days paid holiday
Exclusive staff discounts
on repairs and store products
On-the-job training
in sales and customer engagement
Career development
opportunities in a rapidly expanding business
What You'll Do
Greet and assist customers with repair enquiries, product recommendations, and service options
Deliver tailored, expert advice to create an outstanding in-store experience
Drive in-store sales through upselling, promotions, and product knowledge
Maintain a clean, organised, and well-stocked store environment
Support stock management, product display, and daily operations
Collaborate with team members to meet and exceed sales and service targets
Follow store procedures and ensure consistently high service standards
What We're Looking For
Previous experience
in retail or sales (tech/mobile industry preferred)
A
confident, engaging
personality with excellent customer service skills
Sales-driven mindset
with a track record of meeting or exceeding targets
Ability to
multitask
in a high-energy, fast-paced environment
Organised
,
reliable
, and motivated by team success
Passion for
technology and mobile devices
is a plus
Apply Today
Apply today with your
CV
and a
short note telling us why you'd be a great fit for this role
. We're excited to hear from you!
Job Type: Full-time
Pay: 24,000.00-26,000.00 per year
Additional pay:
Commission pay
Performance bonus
Benefits:
Employee discount
Store discount
Work Location: In person
Reference ID: TW8SALE25
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