Job Description

Join the Tredz Team - Sales Advisor wanted!

At Tredz, we're big bike believers. Big time. We are driven by what matters when it comes to our customers and colleagues, sharing our passion in cycling and hands-on expertise to deliver an outstanding customer experience.

We're looking for a proactive and friendly Sales Advisor to join our Cardiff store based in Penarth, providing a knowledgeable, welcoming and efficient service to customers.

You'll assist with the sales of bikes, accessories and parts, and help ensure the store is well-presented and organised. Your goal is to match customers with the right products, while building lasting relationships and promoting a passion for cycling.

What you'll be doing:

Greet and assist customers, understanding their needs and recommending suitable bike and accessories. Using your specialist knowledge to assist customers in all aspects of making a purchase from either our store or online. Process sales transaction accurately on the point-of-sale (POS) system. Provide excellent customer service before, during and after the sale. Help maintain outstanding store presentation, cleanliness, and visual merchandising standards. Support stock control including receiving, unpacking and restocking items. Stay up to date with product knowledge, trends and cycling technologies. Contribute to achieve store sales targets and KPI's.

What we are looking for:

Previous retail or customer facing experience (essential) Cycling knowledge or a passion for cycling (desirable) Excellent communication and interpersonal skills Confident in working well in a team environment as well as on your own. An individual with effective digital literacy skills A proactive and solution driven approach, who is willing to go the extra mile.

What you'll get:

Competitive Salary: 25,293.00 (Grade T-E). Trade Price Discount: Access to bikes, parts, and accessories at unbeatable trade prices (plus VAT)--an amazing perk for anyone who's passionate about cycling. Great Team: Work in a thriving environment that is passionate about Tredz being a great place to work. Skill Development: Grow your expertise by joining a team that supports a culture of learning and development. 33 days holiday (increasing to 38 days with length of service) Up to 50% off Halfords garage bills and discounts across Halfords retail stores Discounts on everything from groceries to restaurants, shopping, and insurance Family & Friends Discounts Cycle to Work Scheme Financial Planning Support 24/7 GP Access, 364 days a year Share Save Scheme with 20% discount on shares Health Cash Plan Company Sick Pay, Pension and Life Assurance
At Tredz, we believe cycling is for everyone -- and so is a great place to work. We're committed to building an inclusive team that reflects the diversity of our customers and communities. We welcome and encourage applications from people of all backgrounds, cultures, abilities, genders, and identities.

If you need any adjustments during the recruitment process, just let us know -- we're here to support you every step of the way.

Job Types: Full-time, Permanent

Pay: From 25,293.00 per year

Benefits:

Company pension Cycle to work scheme Store discount
Schedule:

Day shift
Education:

GCSE or equivalent (preferred)
Experience:

Retail sales: 3 years (required) Customer service: 1 year (required)
Work Location: In person

Application deadline: 14/07/2025