Job Description

Are you a people person with a passion for great service? Do you love helping others find exactly what they need -- and earning great rewards while you do it? Join our team and become part of a friendly, growing business that puts people first.

At Grove, we believe in creating a relaxed, honest, and expert-led customer experience -- no pushy sales tactics, just genuine advice and exceptional service.

Why Join Us?

Grove is a family-run business with a strong reputation for quality, integrity and customer care. We have been selling beds and mattresses for over 60 years. As a member of our retail team, you'll enjoy a supportive, down-to-earth culture where your growth matters and your voice is heard.

We're expanding -- and we're looking for motivated, personable individuals who want to build a career, not just a job.

What You'll Be Doing

Welcoming customers warmly and offering genuine, helpful advice

Building strong rapport to understand their needs, preferences, and budget

Confidently recommending the right products and explaining their benefits

Processing orders accurately using our in-store tablets and systems

Maintaining showroom presentation and ensuring a tidy, inviting space

Staying up to date with new product ranges, offers, and competitor activity

Supporting customers with after-sales enquiries in a professional and solution-focused way

Working to individual sales targets while contributing to overall team success

Who We're Looking For

We're not looking for hard sellers -- we're looking for real people who connect easily with others and want to deliver a great experience.

You'll thrive in this role if you are:

Friendly, approachable, and confident in a customer-facing role

Passionate about helping people and solving problems

Motivated by results, with a drive to meet and exceed targets

A great communicator who listens first and speaks with clarity and warmth

Comfortable using technology and learning new systems quickly

Shows initiative and brings energy to tasks, whether working independently or as part of a team

Open to training, feedback, and personal development

Previous experience in retail or customer service is helpful but not essential. We provide full training and support for the right person.

What You'll Get in Return

We believe great people deserve great rewards. Here's what we offer:

25,000 basic salary

Uncapped commission - with average earnings of 45,000+ per year

Every Sunday Off

Generous 30% staff discount on our full product range

Pension scheme

28 days holiday (including bank holidays)

Career progression opportunities in a growing business

Friendly, inclusive culture - be part of a close-knit team that feels like family

Our Approach

We don't believe in the hard sell -- just honest advice, expert knowledge, and great service. If you're someone who takes pride in helping customers make the right decision, and you're ready to take the next step in your retail career, we'd love to hear from you.

Job Type: Full-time

Pay: 25,000.00-45,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Employee discount Free parking
Schedule:

Every weekend Monday to Friday
Work Location: In person

Application deadline: 21/08/2025
Reference ID: Sales Advisor - Grove Galashiels