Job Description

Sales Advisor - Tractor Parts (Revenue Team)

Job Purpose

To drive revenue by converting customer enquiries into sales of new and used tractor parts and consumables--via phone, email, in-store, or digital channels. You will be the first point of contact for farmers and agricultural professionals looking for fast, friendly, and knowledgeable service.

Your role is focused on understanding customer needs, providing helpful product guidance, and ensuring the correct part is sold the first time--without requiring advanced mechanical diagnostics. You'll work closely with the Revenue Manager and wider team to keep sales moving and ensure a smooth customer journey from enquiry to order.

Profile

You're a confident communicator with a knack for customer service and an interest in agricultural or mechanical equipment. You may have some hands-on experience or understanding of tractors and machinery, but you don't need to be a mechanic. What matters most is your ability to build trust, stay organised, and help customers get what they need, quickly and accurately.

Familiarity with tractor brands like John Deere, Massey Ferguson, Case, or New Holland is a plus.

Key Responsibilities

Sales Support & Execution

Respond to inbound enquiries (phone, WhatsApp, email, in-store, online) with speed, professionalism, and care. Understand customer needs and offer suitable part suggestions based on available information--calling on internal experts for more technical issues. Maintain strong product knowledge and promote the right solution, offer, or add-on for each customer.

Pipeline Ownership

Manage your own quotes, orders, and follow-ups, ensuring nothing falls through the cracks. Actively convert open quotes into confirmed orders, keeping turnaround times short and customers informed.

Customer Communication

Communicate clearly and warmly--translating part numbers and product specs into plain English. Set realistic expectations on lead times, availability, and delivery--keeping customers in the loop at all times.

System Accuracy

Record all interactions and updates in NY'Cloud CRM, helping ensure team-wide visibility and accountability. Work methodically and with care to ensure all sales data is logged and up to date.

Team Collaboration

Work closely with Used Parts, Purchasing, and Customer Service teams to ensure smooth handovers and fulfilment. Ask for help or escalate enquiries that require deeper technical support.

Campaign Awareness

Be familiar with current promotions and seasonal products, and incorporate them into sales conversations as appropriate.

Performance & Feedback

Take part in weekly 1:1s and team meetings with visibility of your sales performance, learnings, and priorities for improvement.

Requirements

Some experience or familiarity with agricultural machinery or mechanical systems (farm background, DIY mechanic, previous related role, etc.). Excellent verbal and written communication skills. Experience in sales or customer service--ideally in a parts, automotive, or trade supply environment. Good organisational skills and self-motivation to stay on top of daily tasks and sales pipeline. Comfortable using CRM systems and other digital tools. A commercial mindset with a strong sense of customer care.

Working hours are Monday to Friday 8:30 am - 5.00pm

Salary- basic 25,000 pa, after a probationary period we pay commission on sales. Opportunity to earn up to 30,000 pa.

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person

Application deadline: 31/07/2025
Expected start date: 01/08/2025