Job Description

Overview

As a Sales Advisor at Wholesale Domestic, you will be the first point of contact for customers entering our Edinburgh showroom. Your primary responsibility is to welcome customers, understand their needs, and guide them through our product range to deliver an exceptional shopping experience. You'll use your sales expertise to build rapport, handle objections, and close sales, while also supporting the wider sales team with follow-ups and administrative tasks.

Key Responsibilities

Customer Engagement:

Proactively approach and welcome customers as they enter the showroom, establish their needs and offer tailored advice.

Sales Process:

Build rapport with customers, present product solutions, handle objections, up-sell based on customer needs, and close sales to achieve personal and team targets.

Follow-Up:

Contact customers with outstanding estimates to convert them into sales, maintaining accurate records of all interactions.

Team Support:

Assist the wider sales team by reviewing and approving web orders, and completing other sales-related administrative tasks as required.

Product Knowledge:

Maintain up-to-date knowledge of our product range and promotions to provide accurate information and recommendations.

Showroom Standards:

Ensure the showroom is always clean, tidy, and well-presented.

Order Handling:

Receive deliveries of customer orders, contact customers to arrange collections, and assist customers with their order collections to ensure a smooth and positive experience.

Person Specification

The successful candidate will thrive in a customer-facing role, be target-driven, and motivated by KPIs while ensuring customers have the best possible experience. The successful candidate will possess:

Minimum 1 year of experience in an in-person sales role Strong verbal and written communication skills Confidence using IT systems and learning new tools Proactive approach to work Confidence in handling objections and closing sales.
Bathroom retail experience would be preferable but if you're the right person, we can teach you all you need to know!

Perks of the Job

As a member of the sales team at Wholesale Domestic, you will eligible to earn individual and team bonus from your first day of employment.

Additional Information

This is a part-time position that guarantees 12 hours per week, worked over Saturday and Sunday each week. Additional hours will be available on an ad-hoc basis.

Interviews for this role will be held from 20th - 23rd October.

Job Types: Part-time, Permanent

Pay: 13.30 per hour

Expected hours: 12 per week

Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme On-site parking Private medical insurance Referral programme Sick pay Store discount Transport links
Application question(s):

Can you commit to working at least Saturday & Sunday each week? On which of these dates can you attend an interview? (Please advise of any time-restrictions on each day).
20th October, 21st October, 22nd October.

Experience:

Sales: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person