Job Description

Sales Advisor/ Receptionist

Adam Bernards Solicitors urgently require a receptionist to join its Central London office as such, the applicant must be available to start immediately. The ideal candidate will excel in providing exceptional customer service including dealing with enquiries from both and existing clients of the firm. We require an agile, active candidate who possesses target based sales experience as well as experience in working in an office environment. Experience working in a law firm would be adventitious but not essential as training is to be provided.

Responsibilities

Greet and welcome guests as soon as they arrive at the office. Providing administrative support to staff. Directing visitors to the appropriate person, office or legal service/ Answering, screening, and forwarding incoming phone calls. Making phone call enquiries to book clients in for the relevant fee earner. Meeting sales targets for selected services. Communicating effectively and professionally with clients. Contributing to the continuous improvement of client services and sales processes by providing feedback and suggesting ideas for improvement. Maintaining up-to-date knowledge of our services, prices, promotions, and company policies to effectively communicate with clients in a timely manor. Ensuring that the reception area is tidy and presentable. Receiving, sorting, scanning and appropriately sending letters and deliveries. Maintaining office security by following safety procedures and controlling access at the receptionists desk. Ordering stationary, office supplies and maintaining an inventory of stock. Updating calendars and schedule meetings. Performing other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Requirements and skills

Proven work experience as a Receptionist, Sales advisor, or a similar role administration or sales related role. Technical software abilities inclusive of the Microsoft Office suite and Microsoft Teams. A professional attitude and appearance. The ability to be resourceful and proactive when issues arise. Exceptional verbal communication skills with the ability to engage and persuade. potential clients over the phone. Strong written communication skills for composing follow-up emails and correspondence. Proven track record in tele sales or outbound sales, preferably in a law firm or professional services environment. Experience in selling legal services or knowledge. of the legal industry is a plus. Excellent organisational skills. Multitasking and time-management skills, with the ability to prioritize tasks.
Job Types: Full-time, Permanent

Benefits:

Referral programme
Schedule:

Monday to Friday
Work Location: In person

Expected start date: 01/08/2025