Job Description

First Fence is a leading name in the Security and Temporary Fencing industry that provide the highest standard of service, at the best market price. Our team of specialists are dedicated to meeting the needs and expectations of all of our customers.

As we are the only security fencing company to offer same day delivery within the UK, delivering optimum service through our dedicated sales, transport & systems development teams, it is no surprise we are one of the market leading companies in the security fencing industry.

The rapid pace of our growth has resulted in a sales increase in excess of 100% year on year since we were established in Burton-on-Trent in 2010. Building on our success, we are continuing to develop avenues for new business opportunities. Having recently opened our sixth depot in Nottingham, we have ambitious plans for further growth and business expansion.

Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.

Reporting to the Sales Manager, the post holder will play a vital role in the growth of the business.

Working in a fast-paced environment as a member of the sales team, the post holder will meet the needs of existing clients and seek opportunities to extend our client base further. Processing a high volume of inbound sales calls, take orders, payments, and process sales. They will build strong customer relationships and maintain customer accounts which will include making outbound calls.

The role is demanding as well as rewarding and therefore requires flexibility, drive, and initiative.

Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.

\xc2\xb7 Build positive relationships with potential new customers and lasting relationships with present customer base

\xc2\xb7 Processing orders

\xc2\xb7 Taking inbound calls and assisting with orders and enquiries

\xc2\xb7 Monitor your targets and KPIs to ensure these are being met

\xc2\xb7 Offering reliable product advice

\xc2\xb7 Promoting and upselling the company brand / products

\xc2\xb7 Sending out and chasing quotes

\xc2\xb7 Keeping records of customer interactions, customer accounts and filing associated documents

\xc2\xb7 This list is not exhaustive

\xc2\xb7 Computer literate

\xc2\xb7 Excellent written and verbal communication skills

\xc2\xb7 Able to remain calm in a fast paced, high pressure environment

\xc2\xb7 Good customer service skills

\xc2\xb7 High level of attention to detail

\xc2\xb7 Proven ability to work as part of a team and independently

\xc2\xb7 Self motivated, with the ability to demonstrate initiative to contribute to the team\xe2\x80\x99s success

\xc2\xb7 Flexible approach to working hours

\xc2\xb7 Driven, determined with a can-do attitude and positive approach.

\xc2\xb7 Effective interpersonal skills

\xc2\xb7 Able to plan, organise and prioritise workloads and meet deadlines

\xc2\xb7 Able to quickly adapt to new systems, including in-house systems

\xc2\xb7 Keep up to date with new information and changes in departments

\xc2\xb7 Ability to seek out and identify potential future opportunities and upsell opportunities

\xc2\xb7 Projects confidence and enthusiasm

\xc2\xb7 Objection handling and securing business opportunities

Salary: between \xc2\xa326,000 to \xc2\xa328,150 pa depending on experience

Hours: 45 per week Monday to Friday between 07.00 - 17.00

Benefits

• Cycle to work
• Employee Assistance Programme
• Colleague Discount
• Discounted benefit platform
• Colleague Discount
• 25 Days Holiday

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we actively promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.

First Fence