Job Description

NO RECRUITMENT AGENCY CONTACT PLEASE

Job description

Lifetime Legal is seeking an enthusiastic Sales Advisor within the Property Services team. The role involves effectively handling inbound and outbound telephone calls to promote the products and services of Lifetime Legal and associated partners, input data efficiently and accurately and deliver sales targets/KPIs.

Working with our panel of professional solicitors and conveyancers, all selected for their skill and commitment, we deliver a product that supports the customer beyond just the transaction.

Working with us means you will receive the training and guidance needed in order to meet our sales and service objectives whilst at the same time developing your career.

Please note you will be office based for the first 6 month until probation has been passed.

The ideal candidate will possess the following:

Self-motivation, be work conscientious, organised Customer focus Efficiency Excellent interpersonal skills Excellent time management Ability to communicate efficiently - both written and verbally Ability to meet targets and manage a high-pressure environment Capable of maintaining a high work rate throughout the working day/week Be able to actively listen to clients, answer their questions and record information collected precisely Be able to demonstrate good knowledge of Microsoft Office and comfortable learning new systems. Initiative to problem solving Working proactively within a team environment

Summary of Responsibilities:

Keep CRM system updated with customer information Administration of customer records Work towards set sales and productivity targets Seek opportunities to sell existing or new products to customers Deliver exceptional customer service to our clients Maximise every upsell / cross - sale / data capture opportunity. To resolve customer complaints at the first point of contact where possible. Display a professional attitude in the workplace To ensure all team and individual KPI's are met to the highest standard Maintain effective working relationships within your own team and wider departments.

Why join us?

You will be joining a company at the forefront of our industry activities, where your personal value will shape the future activities of the brand!

We invest in our people and support their empowerment and success by offering a wide variety of benefits, including:

Company events, competitions, incentives and a tasty monthly food van! Company social events such as: 5-a side football, seasonal events Modern office, free onsite parking and EV charging Paid annual leave: 20 days, plus bank holidays and your birthday off! Company pension Private healthcare scheme for employees and their children Referral programme Enhanced eye care scheme Office fun initiatives such as: Book Nook, wellness programmes and many more! Access to store discounts, of over 600 stores Access to an exclusive Lifetime Legal benefits package, including legal advice, a free will and Mover Protection

Please note that all successful applicants will complete a DBS check when onboarding with us.

Job Type:

Full Time, Permanent

Basic Salary:

24,000 per annum, with an additional 12,000 per annum with potential commission/performance bonus (OTE 36,000 pa)

Shift patterns

- 9am - 6pm and 10am - 7am (40 hours / week)

Job Type: Full-time

Pay: 24,000.00-36,000.00 per year

Application question(s):

Do you have any experience working in a call centre?
Experience:

Sales: 1 year (required)
Work Location: In person