Job Description

Quote Detective is one of UK's leading specialists for non-standard motor insurance.

We are looking for positive and enthusiastic staff to join our growing company, in our modern call centre environment.

The people who work here are supportive, encouraging and are always keen to see their colleagues do well. Our office environment is open and honest and we pride ourselves on our communication with each other and our customers.

The average day for a Sales Agent revolves around our customers. You will receive incoming calls from customers looking to buy from us, as well as dialling out to customers who have shown an interest in our products and want to know more (no cold calling).

This position is full-time with career prospects in a small but rapidly growing company that specialise in niche motor insurance.

Our salary is performance based bonus, so your overall package could reach 35,000 OTE.

You don't necessarily need insurance experience to apply, as full and extensive training is provided. All we ask is that you're motivated and willing to learn; the rest we can teach you.

Main Responsibilities:

Have a wide knowledge of our products in order to inform customers correctly Building rapport with our customers and gathering relevant information Ensure we meet customers' needs

Requirements:

Professional phone manner Excellent customer service Positive attitude Good reading and writing skills Computer literate Able to work as part of a team and individually Confidence, determination and passion to succeed Have a keen eye for detail

Rewards / Benefits:

Fully paid on site training, including on-going training throughout employment Weekly team and individual incentives Weekly bonus Employee Assistance programme Career growth opportunities Private office kitchen Discounted gym membership On site nursery, canteen, coffee shop and hairdressers Eye care Day off for your birthday Company BBQ Quarterly awards Annual end of year awards night Monthly treats/buffet Charity days

Working hours:

Full time contract - 35 hours per week

(Salary of 22,283.33 is based on a 35 hour week)

During the induction training, you will be required to work 9am-5pm for the first two weeks.

Your shifts will be based on a two week rota between the hours of 8:30am - 7pm, with one in two Saturdays (9am-2pm). We have various shift patterns available, including 4 day working and 9 days a fortnight.

If you have any questions please feel free to email our Recruiter by simply responding to this advert.

Job Types: Full-time, Permanent

Pay: 22,283.33 per year

Additional pay:

Performance bonus
Benefits:

Company events Employee discount Free parking Health & wellbeing programme
Ability to commute/relocate:

Pontypool, NP4 0HZ: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Expected start date: 27/05/2025