Job Description

Job Overview

We are seeking a dedicated and detail-oriented Sales and Accounts Coordinator to join our dynamic team. This role involves supporting client accounts, fostering strong relationships, and ensuring the delivery of exceptional service. Sales administration and accounting experience is necessary for this role, ideally in management or supervisory positions.

French speaking will be a bonus

The successful candidate will play a vital part in maintaining the smooth operations of the sales administration and small customer service team in place as well as taking on a few customers as their account manager. . This paid position offers an excellent opportunity for professional development within a collaborative environment.

Duties

Act as one of the primary points of contact for clients, addressing enquiries promptly and professionally within the team Accounting and finance support Assist in the preparation and delivery of client proposals and reports Coordinate with internal teams to ensure client requirements are met effectively Monitor account performance and provide regular updates to clients and management Maintain organised records of client interactions and account activities Contribute to the development of strategies aimed at enhancing client satisfaction and retention Participate in meetings and contribute ideas for improving service delivery

Qualifications

Proven organisational skills with the ability to manage multiple tasks efficiently Excellent communication skills, both written and verbal, with a professional demeanour Strong attention to detail and accuracy in all work undertaken Ability to build positive relationships with clients and team members Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Prior experience in customer service or account management is advantageous but not essential A proactive attitude with a willingness to learn and adapt within a fast-paced environment
This position is ideal for individuals seeking to develop their career in account management within a supportive organisation committed to professional growth.

This role requires Sales admin and business accounting experience and can be adapted to part time or full time by mutual agreement.. Your key strengths in sales admin, customer service, accounts and sales management is essential so please do not apply if you do not meet this criteria.

Job Types: Full-time, Part-time, Freelance

Pay: From 13.00 per hour

Expected hours: 15 - 37.5 per week

Benefits:

Flexitime Health & wellbeing programme
Work Location: In person