Job Description

Sales and Client Support Representative

We are a growing supplier of high-quality construction safety equipment, including barriers, fencing, and site safety solutions. We pride ourselves on strong client relationships and delivering an excellent service. We are seeking a personable and proactive Sales and Client Support Representative to support our day to day operations and client engagement.

Role Description

This role is well suited to someone with a positive attitude and a willingness to learn, and who enjoys building relationships. You will be responsible for keeping in touch with our existing clients, supporting the sales process and ensuring clients are informed about our offering. The role involves a mix of office based work and on site client visits. This is not a remote or work from home role.

Key Responsibilities

Maintain regular professional communication with clients via phone, email, and site visits Keep clients updated on stock availability, delivery timelines, and product options o Assist with processing incoming orders, generating quotations, and coordinating deliveries Provide follow-up support to ensure customer satisfaction and repeat business o Visit client sites to build rapport, provide updates, and maintain visibility Work closely with internal teams to ensure accurate and timely order fulfilment Maintain accurate records of client interactions and sales activities Represent the company in a friendly, reliable, and professional manner

Ideal Candidate

A proactive, dependable individual with a willingness to learn Good communication and interpersonal skills Organised and able to prioritise when managing multiple tasks A willingness to take initiative and learn on the job Comfortable working both in an office setting and on construction sites with clients Basic IT skills including familiarity with Microsoft Word, Outlook, Excel Full UK driving license is required Previous experience in customer service, sales, or working with construction clients is a bonus, but we're happy to train the right person with the right attitude.

What we offer

A supportive working environment in a close-knit, growing team Hands on training and ongoing guidance A varied role with client facing experience and opportunities for progression
Job Type: Full-time

Pay: 26,000.00-30,000.00 per year

Schedule:

Monday to Friday
Work Location: In person

Reference ID: SCSR