Job Description

Sales and Events Specialist

A fabulous opportunity to join our growing team and be a part of something special.

This role is part time which will require flexibility around weddings and events 5 days a week. Typically (but not limited to) 30 hours a week based on a 5 out of 7 working day week. 28 days holiday
Hosting a wide variety of Events from Weddings, Corporate, Private and Public Community events.

Silchester Farm is a beautiful venue nestled amongst the stunning rolling Hampshire countryside. It consists of a collection of charming old oak framed barns which have been carefully restored and stylishly refurbished to provide an unrivalled, unique, and refreshingly contemporary venue for events that can comfortably host up to 140 guests, and host up to 45 people overnight at our retreat.

To help guide our couples and clients throughout their planning journey. This position will include assisting both the Director of Sales and Venue Operations, and the Events team. Working with the senior team to aid administrative tasks from initial sales enquiries to planning for events.

We are looking for a candidate with 2 or more years experience within the wedding and events industry. Due to the rural location, the successful candidate must have a driving license.

The role:

8 hours a day - 5 days out of 7 Maintain communications with new enquiries, couples, clients and customers across all areas of the business inclusive of weddings, corporate and both private and public events. Full ownership of office and diary management. Responding to couples queries via email and telephone. Understanding of food and drink service - assisting with the planning of rotas, and team training. Data input, when implementing new CRM and booking software. Showrounds and admin support to weddings, private event, corporate and luxury stay sales teams. Weekend and evening tour cover to support sales managers.

What we are looking for in the successful candidate:

An eye for detail and a willingness to go above and beyond to ensure a consistent and outstanding level of service. Hotel / hospitality experience Sales experience - enquiry handling and conversion Confidence in handling multiple communication platforms ie: phone, email, website and in house process tools. A friendly and approachable personality with excellent people skills. Have good knowledge on wedding and event trends. Excellent time management. Confident with excel, word and outlook. Good language skills, both verbal and written. Consistent attitude and understanding of the nature of luxury events. Be proactive in your approach to problem solving and the ability to remain calm under pressure.
Job Types: Part time, Permanent

Salary: 25,000 per annum

Benefits:

On-site parking Staff wellbeing scheme, with incentives and health benefits Food on event days Discount benefits for friends and family at public events 28 days holiday entitlement + 2 bonus days for birthday and community/charity work
Schedule:

Office days 9.00am - 5.030pm Event days - variation 8 / 10 / 12 hour shifts dependent on event and requirements ( for ongoing training purposes)
Experience:

Administration : 1years, min Hospitality experience, front of house / back of house / administration /sales
Job Type: Full-time

Pay: 25,000.00-27,500.00 per year

Benefits:

Company pension Employee discount Health & wellbeing programme On-site parking
Work Location: In person