Job Description

We are looking for 2 Sales Negotiators and 2 Lettings Negotiators

Main function of job:-

Providing support for the Assistant Sales and Lettings Manager and area manager to ensure that clients, tenants, and contractors are always dealt with professionally and efficiently with exceptional levels of customer service. Organising and conducting viewing appointments and learning all aspects of the lettings business.

In addition to these functions, employees are required to carry out such other duties as may reasonably be required.

Key Responsibilities

Answering telephone calls in a professional manner, ensuring messages are taken accurately Registering applicants, ensuring contact and other relevant details are accurately recorded Booking rental property viewings Preparing Assured Tenancy Agreements for Renewals Carrying out check in and file audits Booking rental valuations Adding letting valuations to the Company system Creating valuation letters Requesting reviews from clients, contractors, tenants etc for SEO to maximise ratings and the profile of the company's website Dealing with voice mails Actioning Boards Working towards and achieving personal and branch targets Upselling products Dealing with Maintenance issues Discuss large Maintenance works with landlords Processing the compliance due Dealing with Utility Queries General Assistance to lettings Property Managers Dealing with General Queries Tenancy Renewal Process Assisting with serving notices Check out Process and deposit returns Assisting with the Inspections Process Onboarding Contractors Assist with staff training

Knowledge, skills, experience and aptitude required:-

The job holder must have proven communication skills and a professional and courteous manner The job holder must have high levels of numeracy, accuracy and attention to detail Good organisational skills and the ability to use own initiative is also essential Good timekeeping and the ability to manage working time efficiently at all times. Demonstrate excellent customer service Attending and Participate in Lettings Meetings Demonstrate commitment to induvial and team tasks goals Adhere to core values
Candidates will need at least 1.5/2 years experience in estate agency to be offered an interview.

Job Type: Full-time

Pay: 24,420.00-43,014.87 per year

Benefits:

Company events Company pension Free parking On-site parking
Ability to commute/relocate:

Luton LU4 9AX: reliably commute or plan to relocate before starting work (preferred)
Experience:

estate agency: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person