Job Description

:
Sales and Marketing Administrator
Location: Huyton Business Park, Liverpool (Hybrid Working)
Salary: 30,000 - 35,000 per annum (depending on experience) + bonus
Hours: Full-time, Monday to Friday (35-40 hours per week, flexible start between 8am and 9am)
Join a Growing Family-Run Business in the Promotional Products Industry
An exciting opportunity has arisen for a talented and motivated Sales and Marketing Administrator to join a well-established and growing family-run SME based in Huyton Business Park, Liverpool.
This company specialises in branded merchandise, promotional products, and corporate gifting, helping organisations across the UK enhance their brand visibility through high-quality, creative, and sustainable products. From luxury executive gifts and bespoke calendars to eco-friendly giveaways and branded stationery, the business is known for its outstanding customer service, innovative approach, and strong supplier partnerships.
The Role
This is a varied and rewarding position supporting both the sales and marketing functions, combining administrative excellence, customer service, and creative input.
Key responsibilities include:

• Responding promptly to customer enquiries and preparing accurate quotations.
• Processing orders, liaising with suppliers, and sending proofs and artwork for approval.
• Monitoring orders in progress and ensuring timely delivery.
• Preparing and scheduling email campaigns and LinkedIn posts in coordination with the sales team.
• Assisting in the creation of digital marketing materials and monitoring website traffic.
• Maintaining and updating the customer database and CRM system.
• Collaborating with designers and suppliers to produce engaging proof visuals and marketing assets.

Performance objectives:
Success will be measured through timely follow-up on sales leads, the effectiveness of marketing activities, and your contribution to maintaining high levels of customer satisfaction.
Requirements:

• Strong written and verbal communication skills.

• Excellent organisational and administrative abilities.
• Confidence using Microsoft Office and CRM systems.
• An interest in marketing, branding, or promotional products.
• A flexible, can-do attitude and willingness to learn.

Experience in sales administration, marketing support, or a similar role would be an advantage, but enthusiasm and initiative are equally valued. We are looking for a proactive and organised individual who enjoys working as part of a team and has a keen eye for detail. You will be confident communicating with clients and suppliers, able to manage multiple projects at once, and bring a creative, solutions-focused approach to your work.
Benefits:
This is a fantastic opportunity to join a growing SME in the promotional merchandise sector, where no two days are the same. The company prides itself on providing:

• Expert production and printing capabilities - working with trusted UK and European suppliers.
• Efficient warehousing and fulfilment - ensuring smooth storage, kitting, and delivery operations.
• Creative sourcing expertise - offering clients bespoke and sustainable product solutions.
• A supportive, family-run culture - where your ideas and input truly make a difference.
• Hybrid working options - with flexibility around start and finish times (typically 8am-5pm).

You'll have the opportunity to develop your skills in both sales and digital marketing, gain exposure to a wide variety of brands and campaigns, and grow within a supportive business that values initiative, teamwork, and creativity.
IND25

Skills Required