Job Description

Join the dynamic and expanding leader in retail media. We provide innovative solutions for blue-chip clients within major supermarket chains such as Tesco, Sainsbury's, Morrisons, and Asda.
You'll be joining a forward-thinking and ambitious company where creativity and innovation are at the heart of everything we do.
We offer a collaborative environment with plenty of opportunities to grow, develop your skills, and progress your career. Your ideas are valued, and we actively encourage team members to take on new challenges, broaden their experience, and advance within the company.
Position Overview:
This role is instrumental in supporting the commercial success and operational delivery of trolley media campaigns across our retail partners. Acting as a key liaison between internal teams and external stakeholders, the ideal candidate will be highly organised, commercially aware, and confident in nurturing long-term client relationships.
A strong aptitude for data analytics and maths is essential, as you will be analysing campaign performance, identifying insights, and using data to inform strategic decisions.
You will work closely with the Senior Account Manager to ensure campaigns are executed smoothly, while also helping to drive strategic conversations that position us as both a trusted fulfilment partner and sales entity.
Key Responsibilities Include:
1. Client Relationship Management:

• Act as a key contact for supermarket partners, ensuring clear communication and smooth campaign delivery
• Engage proactively with clients to understand their goals and decision-making processes
• Resolve queries quickly and share campaign insights to support client satisfaction and retention

2. Campaign Support & Coordination:

• Coordinate the booking process with the Operations team: managing briefs, availability checks, optioning space, and campaign confirmation, using strong attention to detail and numerical skills to ensure accuracy
• Gather visuals, data, and feedback for post-campaign reporting, applying data analytics aptitude to extract insights and inform future campaigns
• Ensure clear, timely communication of campaign requirements to all stakeholders

3. Sales & Presentation Support:

• Create client-facing decks, proposals, and case studies
• Support the Senior Account Manager in preparing and delivering presentations to both retailer and advertiser clients, using analytics to inform key recommendations
• Create quarterly reviews that analyse data related to campaign performance and identify growth opportunities
• Support negotiation and closing of deals, ensuring clarity on pricing, deliverables, and campaign outcomes
• Feed client insights into commercial strategy and campaign planning

4. Marketing & Content:

• Help maintain and update website content, ensuring it reflects current campaigns and services
• Publish regular social media posts showcasing campaign highlights and industry insight

5. Reporting & Meetings:

• Prepare updates and materials for weekly sales meetings and monthly team meetings, including analysis of financial documents to extract key statistics and insights
• Assist with compiling monthly team meeting content and presenting updates where appropriate
• Maintain accurate internal trackers, documents, and shared files
• Support ad hoc reporting and admin as required

Essential Skills for the Role

• Client Relationship Management: Building and maintaining strong relationships with clients, resolving queries, and proactively supporting client goals
• Attention to Detail: Ensuring accuracy in bookings, reporting, and campaign execution
• Data Analytics & Numerical Skills: Ability to analyse campaign performance, extract insights, interpret financial documents, and apply maths to inform decisions
• Commercial Awareness: Understanding of client objectives, pricing, deliverables, and campaign outcomes
• Strategic Thinking: Feeding insights into commercial strategy, identifying growth opportunities, and supporting business development
• Organisational Skills: Coordinating multiple campaigns, managing briefs, trackers, and deadlines efficiently
• Communication & Presentation: Creating decks, proposals, case studies, presenting insights, and communicating clearly with internal and external stakeholders
• Reporting & Administration: Preparing updates, maintaining trackers, supporting ad hoc reporting, and compiling meeting content
• Creativity & Marketing Awareness: Maintaining website content, creating social media posts, and showcasing campaigns effectively
• Collaboration & Teamwork: Working closely with internal and external teams, including Operations and Senior Account Managers

Skills Required