In Home Displays Ltd. (IHDL) are a leading company supplying smart home display products, helping consumers better understand their energy usage and take positive action to reduce their energy bills.
Due to expansion and exciting new business opportunities, we are now looking for a flexible, reliable team member to help manage our website and B2C and B2B2C product fulfilment from our premises in Dundee.
The successful candidate will be keen to learn and able to work accurately with limited supervision.
The position will entail working with our Business Development Director to:
Manage our retail offer, with responsibility for fulfilment of our direct to customer orders in the warehouse and supporting customer enquiries
Provide retail customer support, customer service support and follow up and troubleshooting
Ensure our website is up to date, liaising with our website developer to ensure the site is fresh, content is updated regularly and support new product launches.
Deliver content management and blogs/social media
Perform other duties as required
Skills required:
Excellent Microsoft Office and general computer skills, ie Word, Outlook, Excel, Adobe Acrobat
Excellent standard of English and good interpersonal skills
Marketing and website knowledge
Customer service experience
Internal sales experience
Good time management and administrative skills
Able to work independently
People management skills
Willing to learn and open to feedback and development
Account Management experience would be helpful
If you're looking for a varied and rewarding role where you can make a real difference, we'd love to hear from you! To apply, please complete aplication form below.
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