Job Description

Educational Play Environments

is a well-established company designing and installing inspiring playgrounds across the UK. Our mission is to transform outdoor spaces into exciting, educational, and active environments for children. As we continue to grow, we're looking for a

Sales and Operations Coordinator

to support our internal processes and customer interactions.

This is an ideal opportunity for someone early in their career who is organised, enthusiastic, and eager to learn about operations, logistics, and customer service within a creative and purpose-driven business.

Role Overview

As

Sales and Operations Coordinator

, you'll support the day-to-day functions of both the sales and operations teams. Your role will include managing sales admin tasks, processing customer enquiries, coordinating project documentation, and helping ensure installations run smoothly. You'll work closely with -- and be mentored by -- the Sales and Operations Manager.

Key Responsibilities

Sales Support

Respond to basic customer enquiries by email and phone, providing product details and passing on qualified leads. Prepare quotes and sales documents using company templates. Maintain CRM records, ensuring all customer interactions, follow-ups, and sales progress are logged accurately. Assist with order entry and invoice preparation as required.

Operations Support

Help coordinate delivery schedules and installation logistics alongside the operations team. Prepare job files, including risk assessments, drawings, and handover documentation. Liaise with suppliers and delivery partners to confirm lead times and order statuses. Support stock tracking and internal reporting. Ensure key deadlines and checklists are maintained for each project.

What We're Looking For

Strong organisational and communication skills. Good IT literacy -- confident with email, Excel, and ideally familiar with CRM systems. Excellent telephone manner with the confidence to answer inbound calls and the natural ability to build rapport with our customers and colleagues A proactive, can-do attitude and willingness to learn. Ability to manage multiple tasks with attention to detail. Team player who enjoys supporting others and solving problems.

Desirable

Some experience in sales administration, project coordination, or customer service (ideally in a product or project-based business). Interest in education, construction, or design-led environments. Driving licence (beneficial but not essential).

Why Join Us

A supportive, growing business with a clear social impact. On-the-job training and mentoring from experienced colleagues. Career development opportunities as the company expands. Competitive salary and holiday allowance. Friendly team culture in a purpose-led environment.
We operate Monday to Friday from 8:30am to 5:00pm.

Job Types: Full-time, Part-time, Permanent

Pay: 21,000.00-27,000.00 per year

Expected hours: 40 per week

Benefits:

Company pension
Ability to commute/relocate:

Chertsey: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person