Job Description

Job Overview

:
We are seeking a highly motivated, people-oriented

Sales and Scheduling Coordinator

to join our growing dental team. This role is key to our patient experience and practice growth--serving as the first point of contact for all new patient inquiries. You will be responsible for converting leads into scheduled appointments while maintaining a warm, professional, and organised front-line presence.

Responsibilities:

Manage incoming patient leads via phone, email, and web inquiries Educate potential patients on services, pricing, and value of care Schedule new patient appointments to maximize provider availability Use our CRM system to track leads, follow-ups, and conversion rates Collaborate with the front office and marketing to improve lead handling Maintain accurate patient records and communication logs

Experience

Previous experience in a scheduling or administrative role is preferred. Strong organisational skills with a keen attention to detail. Excellent communication skills, both verbal and written. Proficiency in using scheduling software and Microsoft Office Suite. Ability to work independently as well as part of a team. A proactive approach to problem-solving with strong decision-making abilities.

Why Join Us?

Supportive, team-centered environment Opportunities for growth and training Help patients start their journey to better health
We welcome applicants who are eager to contribute positively to our team and help streamline our scheduling processes.

Job Type: Full-time

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension Employee discount
Schedule:

Monday to Friday
Work Location: In person