Job Description

Job Title: Sales & Service Team Member - Premium Jewellery Experience

Location:

White City

Employment Type:

Part time / Full time

About Us:

We're not your average jewellery store. We're a destination for personalized styling, premium stacking, and on-trend pieces that empower our customers to express their unique style. Our store is fast-paced, fashion-forward, and built around exceptional customer service.

About the Role:

We're looking for a

passionate, flexible, and results-driven

Sales & Service Team Member to join our team. You'll be the face of our brand, delivering

premium, personalised experiences

that make every customer feel special.

This role is perfect for someone who:

Thrives in a

fast-paced retail environment

Has a

strong background in sales

, with proven ability to meet and exceed

KPIs

Loves

styling and fashion

, especially when it comes to jewellery trends Brings a

"can-do" attitude

and enjoys working collaboratively with a close-knit team Is

enthusiastic, reliable, and flexible

with availability (including weekends)
Key Responsibilities:

Deliver a

high-end, personalised customer experience

Build strong customer relationships and help clients style their perfect jewellery stack Achieve individual and team

sales targets and KPIs

Maintain high store standards in presentation, cleanliness, and merchandising Work flexibly across shifts and support team members as needed Stay on top of current trends and product knowledge to confidently guide customers
What You'll Bring:

Previous

retail sales experience

, ideally in fashion or jewellery A track record of

hitting sales goals and KPIs

Genuine passion for

customer service and styling

A friendly, proactive, and

positive attitude

Flexibility to work across weekdays, weekends, and peak retail periods
Why Join Us?

Be part of a growing brand with a strong sense of style and community Enjoy

staff discounts

and access to the latest jewellery trends Work in a

supportive, energetic

and

fashion-forward environment

Opportunities for

growth and development

Job Type: Full-time

Benefits:

Employee discount
Work Location: In person

Job Types: Full-time, Part-time

Pay: 24,500.00-26,500.00 per year

Benefits:

Employee discount Store discount
Experience:

Sales: 1 year (preferred)
Work Location: In person