Job Description

Sales Assistant - 26,041.60 + commission

Store Location: Canary Wharf/Kingston

Got a passion for tech and love helping people? At iSmash, we're on a mission to reduce tech stress for everyone. Whether it's a cracked screen, a refurbished phone, or the perfect accessory, we're here to help. As a Sales Assistant, you'll be the first face our customers see - welcoming them, guiding them to the right solution, and making sure they leave with a smile.


You will report to the in-store manager.

What will be my responsibilities in this job?

Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services. Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events. Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand. Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers. Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse. Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.

What are the requirements for this position?

A passion for tech and gadgets. Sales experience customer-focused attitude. Flexibility and a team-player mindset.

What makes us different?

Earn a good living: 26,041.60 base salary plus commission. Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles. Enjoy great perks: Company pension, increasing holiday allowance, and relocation support. Work-life balance: 21 days holiday plus 8 bank holidays. Be part of a winning team: Join a fun, supportive culture with an annual awards party.

About iSmash

Founded in 2013, iSmash is the UK's go-to tech repair brand. With 37 stores and growing, we specialise in smartphone, tablet, and computer repairs, as well as refurbished devices and accessories. We're proud to offer a lifetime warranty on screen repairs and a customer-first experience.


iSmash is part of Assurant, Inc., a Fortune 300 company supporting over 300 million consumers worldwide.


We believe in diversity, inclusion, and creating a workplace where everyone feels valued and respected.


Ready to help us create a world without #techstress? Apply now! #LI-Onsite