Job Description

Job Title: Sales Administrator

Location: Colne

Salary: Circa 28,000

Hours: Monday to Friday - 09:00 to 17:30

About Us:

At Prolight, we're more than just a distributor. With over 20 years of experience, we've become a trusted partner to professionals across the entertainment, architectural, installation, and leisure industries. We supply cutting-edge lighting, audio, trussing, and accessories -- all backed by lightning-fast service and a personal touch.

From our extensive product range and same-day dispatch (on 98% of orders!) to in-house cable manufacturing and a dedicated repairs department, efficiency and innovation are at the heart of everything we do.

Job Overview:

We're looking for a Sales Administrator to join our dynamic team in Colne. This is an exciting opportunity for someone who thrives in a fast-paced environment, has a strong eye for detail, and enjoys supporting customers and colleagues alike. As a key part of our internal sales and customer service team, you'll play a crucial role in ensuring orders are processed accurately and efficiently, enquiries are handled promptly, and our customers receive the outstanding service Prolight is known for.

Key Responsibilities

Process customer orders, quotations, and returns accurately and efficiently using our internal systems. Handle customer enquiries by phone and email, providing product information, pricing, and availability details. Liaise closely with the warehouse and logistics teams to ensure smooth order fulfilment and timely dispatch. Maintain and update customer records and account information in the CRM system. Assist with preparing sales reports and analysing customer data where required. Contribute to continuous improvement of internal sales processes and customer experience.

Required Skills & Experience:

Previous experience in a sales administration, customer service, or order processing role (B2B preferred). Strong communication skills, both written and verbal, with a professional and friendly manner. Excellent organisational skills and attention to detail. Confident working with Microsoft Office (especially Excel and Outlook) and CRM or ERP systems. Ability to multitask and manage workload effectively in a busy environment. A proactive and positive approach, with a genuine desire to help customers and support your team. An interest in lighting, audio, or entertainment technology is advantageous but not essential -- full training will be provided.

What We Offer:

Competitive salary circa 28,000 (dependent on experience) Ongoing product training and professional development Opportunity to work with respected global brands in entertainment technology Supportive, knowledgeable team and collaborative work environment A state-of-the-art, modern working environment Regular team socials and company events

Ready to Join Us?

If you're passionate about delivering great customer service and want to be part of a growing, forward-thinking company where no two days are the same, we'd love to hear from you.

Send your CV and a short note telling us why you're the perfect fit for Prolight.

Job Types: Full-time, Permanent

Pay: Up to 28,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Experience:

B2B sales: 1 year (required)
Work Location: In person