Job Description

About Us

AYT Foods is the first Afro-Caribbean grocery store in Fife, dedicated to providing quality products, excellent customer service, and a welcoming shopping experience for our community. We are looking for a friendly, reliable, and customer-focused Sales Assistant to join our growing team.

As a Sales Assistant, you will play a key role in ensuring customers have the best shopping experience. You'll be responsible for helping customers, keeping the store clean and organised, and supporting daily operations. This role includes manual handling and requires someone with energy, punctuality, and a positive attitude.

Key Responsibilities:

Greet and assist customers in a friendly and professional manner Drive sales through excellent customer service and product knowledge Operate the till and handle cash/card transactions accurately Restock shelves, rotate products, and maintain store cleanliness Assist with deliveries and manual handling of stock Ensure store displays are neat, tidy, and attractive Follow company policies and procedures

Requirements:

Previous retail or customer service experience (preferred but not essential) Physically fit to handle manual lifting and stock movement Strong communication and interpersonal skills Punctual, reliable, and well-presented Customer-centric mindset with a can-do attitude Ability to work independently and as part of a team

Working Hours:

10:00 am - 7:00 pm 30-minute unpaid break included

Benefits:

Friendly and supportive team environment Opportunity to develop skills in customer service and retail operations Staff discount on store products
Job Types: Full-time, Permanent, Zero hours contract

Benefits:

Company events Store discount
Ability to commute/relocate:

Dunfermline KY12 8DA: reliably commute or plan to relocate before starting work (preferred)
Education:

GCSE or equivalent (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person