Job Description

OSKA Edinburgh is currently looking for a talented Full-Time Sales Advisor.

This position is for 40h per week. OSKA is a German designer brand of international renown. Our collection, defined by distinctive design and sustainability, is for women who want to create their own look through our style, our colours and materials. We strive to provide the best guidance and service to our customers.

This role is customer-facing so you will need to have excellent customer service skills. We are in contact with customers on a regular basis so you will need to be happy to inform them on new arrivals with a view to meeting sales targets.

You will need to be computer literate and a fast learner, willing to communicate with customers throughout the season via phone calls and emails.

Your role will include:

Shop floor sales and all that is involved in selecting garments to meet each customer's individual requirements.

Helping to process online and telephone orders.

Maintaining strong customer relationships with regular clients as well as introducing new customers to the brand.

Helping with in-store events each season - giving customers a personalised shopping experience.

Covering staff holidays. Flexibility in the days you are available to work is essential.

Skills you will need:

Confident at communicating, discussing and selling OSKA clothing as well as understanding our sustainability and brand ethos.

Strong communication skills in order to keep customers updated on new deliveries, events, etc.

Friendly and approachable and work well on your own and as part of a team.

Job Type: Full-time

Pay: 12.21 per hour

Expected hours: 40 per week

Additional pay:

Bonus scheme
Benefits:

Employee discount Sick pay Store discount
Schedule:

8 hour shift Day shift
Experience:

Retail sales: 2 years (required) customer service: 1 year (required)
Location:

Edinburgh EH3 7BJ (required)
Work Location: In person

Reference ID: Edinburgh full time position
Expected start date: 19/06/2025