Job Description

Sales Assistant - Immediate Start

Location: Little Waltham, CM3 3LE

Working hours: Full time (40 hours per week). You will be required to work every Saturday.

Application deadline: 15th December / Start date: 5th January 2026

About Us

Zigi's Fireplaces and Woodburners are a family run business established in 1982 that specialise in the design, supply and installation of fireplaces, electric fires, gas fires and solid fuel stoves.

We are a growing company in a growing industry and we are now looking for a new

showroom sales assistant

to join our

Chelmsford

sales team.

About the position

Working as part of our Chelmsford team, you will be a vital part of the showroom's success. In this role you will be a key part of a successful and motivated team, working in a dynamic environment.

The right candidate will be reliable and committed to long-term employment.

You will also be able to deliver a high level of

customer service

over the phone and in the showroom. Be

confident

in processing orders and dealing with queries from both customers and suppliers. Stock and warehouse management are also part of the job role. The position is a varied role which offers excellent

progression opportunities,

the opportunity to learn

office skills

,

sales skills

, and many more, whilst gaining vital knowledge business and industry.

Yearly salary to be discussed, subject to candidates experience.

Main duties include:

Greet customers in the showroom and assist with initial queries. Answer phone calls and emails, respond and direct as required. Oversee the end-to-end sales process, providing advice and guidance to customers. Processing orders and liaising with suppliers. Liaise with customers to organise delivery and installation dates, quotations, servicing, and other general appointments Promoting products and maximising sales. Unpacking and sorting deliveries, this will include some manual handling and lifting. Monitor the showroom, to make sure that shelves and displays are organised. Other general duties as required.

Essential Skills:

Previous experience working within a sales or retail environment would be ideal however training will be provided. A willingness to learn and understand the fireplace industry and products to best serve customers. A friendly, approachable and 'can do' attitude Strong proficiency with MS office applications, in particular MS word, Outlook and Excel. Excellent organisational and multitasking skills with a strong attention to detail Some heavy lifting required.

Additional information:

Working hours are Monday to Friday 8am - 5pm, Saturday 9am - 5pm with a weekday off in the week to be confirmed (flexible). 20 days annual leave plus Bank Holidays. Christmas shutdown period, usually between 7-10 working days.

If you feel you have the qualities required to join our team, please email your CV to chloe@zigis.co.uk

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company pension Employee discount On-site parking Store discount
Experience:

customer service: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person