Job Description

Job Title:

Sales Assistant - Customer Experience Champion

Location:

457 Smithdown Rd, Liverpool L15 3JL, United Kingdom

Contract Type:

Zero Hours Contract

, leading to 40hours/week.

Company:

Greet Vape

Job Overview

We are seeking a motivated and dynamic Sales Assistant to join our team. The ideal candidate will play a crucial role in supporting our sales team by managing various tasks that drive business development and enhance customer relationships. This position requires a blend of technical knowledge, customer service skills, and sales acumen to effectively assist in achieving sales targets and expanding our market presence.

What we Offer?

Greet Vape is on the lookout for a proactive and customer-obsessed Sales Assistant to join our

vibrant in-store team. If you're someone who thrives in a fast-paced retail environment, loves

connecting with people, and takes pride in delivering memorable customer experiences--this is

your moment.

You'll be the face of our brand, guiding customers through their vape journey with knowledge,

empathy, and enthusiasm. This role is perfect for someone who's ready to grow, learn, and

contribute to a team that feels more like family.

What We Offer:

? A dynamic, never-dull work environment with daily opportunities to learn and grow.

? A supportive team culture that values collaboration and celebrates wins together.

? Staff discount up to 20% and 10% off for friends & family--because we believe in

sharing the love.

? 6-week Starter Training Program plus ongoing development to fuel your career.

? Personal parking space for added convenience.

? Performance-based incentives: Monthly rewards and annual bonuses (2,500-3,500)

based on your impact.

Key Responsibilities:

? Deliver warm, personalized service that makes every customer feel valued.

? Educate customers on vape products, CBD health & beauty items, and accessories.

? Accurately process transactions using our POS system.

? Keep the store tidy, stocked, and visually appealing.

? Support inventory checks and stock management.

? Collaborate with teammates to hit sales targets and elevate customer satisfaction.

? Handle feedback and complaints professionally, escalating when needed.

? Participate in promotional activities and represent the brand with pride.

? Follow company policies and UK vaping regulations (training provided).

What We're Looking For

? Minimum 2 years' experience in retail or customer service (vape industry preferred).

? Strong communication skills and a genuine passion for helping people.

? Must be 18+ years old with GCSE-level education.

? Basic knowledge of vape products and UK market trends (bonus points!).

? Ability to multitask and stay composed in a busy retail setting.

? Comfortable using POS systems and basic tech tools.

? Flexible availability including evenings, weekends, and holidays.

? Positive attitude, team spirit, and eagerness to learn.

Ready to Apply?

If you're passionate about vaping, customer service, and making a difference--send us your CV

and a brief cover letter telling us why you're the perfect fit. We can't wait to meet you!

Pay: Up to 30,000.00 per year

Application question(s):

Do you have CBD Health & Beauty Knowledge? Are you available on weekends, evenings or holidays?
Experience:

retail or customer service (Vape Industry): 2 years (required)
Work Location: In person