Established in 2010 in Porto, Portugal, FRATO works as an exclusive, high-end, luxury brand of furniture, upholstery and lighting. The fusion between Classic and Contemporary styles, meticulously managed, grants FRATO its timeless look. FRATO is mainly driven by the clients' satisfaction and by the constant desire to evolve towards the achievement of three leading values:
- Perfection
- Elegance
- Quality
FRATO is a family-run business. From the company name to the bonds made with trades and craftsmen, familial values are at FRATO's heart.
For more information visit www.frato.com
About the Design Consultant role:
FRATO is a dynamic brand and is looking for confident, positive individuals with a strong drive to work as part of a team to achieve success and help develop the brand.
For its store at Design Centre Chelsea Harbour, FRATO is looking for a Design Consultant to be part of the team.
FRATO is seeking an exceptional Sales professional who will work with the existing team to make a significant impact on our efforts to continue to grow our business in the UK. Strong selling and communication skills will help you to build relationships with clients collaboratively with colleagues. FRATO has a reputation for service excellence, therefore, previous experience of working in a luxury environment is desired.
Your responsibilities will include, but are not limited to, the following:
Represent the FRATO brand through communication, personal appearance and professionalism
Generating new leads, reaching out to existing leads and building relationships with potential and existing clients
Ensuring high levels of customer satisfaction through excellent sales service
Welcoming Trade and Retail customers to the showroom
Assessing customer's needs and providing assistance and information on product features
Visiting customers' residences and businesses for design consultations
Estimating costs and submitting quotes for client's approval
Informing customers on delivery dates and schedules and maintaining sales records
Assisting in choosing the most appropriate finishes, materials and solutions for each project
Completing every project from start to finish with the utmost after-sales provided
Ensure sales goals are achieved
Collaborate with the showroom team to maintain the cleanliness and visual appeal of the store
Required Education, Skills and Qualifications
To be considered as a candidate, please meet the following criteria:
Bachelor degree in Interior Design, Architecture or Business Administration
3+ Years sales experience in luxury home furnishings industry
Computer proficiency and strong customer service skills
Positive, can-do attitude
Exceptional organizational and time management skills
Quick learner with outstanding attention to detail
Excellent Communication & Interpersonal Skills
Ability to multi-task in a fast-paced environment
Knowledge of AutoCAD and Photoshop will be a plus
Eligible to work in the UK
In return for your skills, dedication and experience, you will receive competitive salary plus commission, and other benefits.
Please apply with an up-to-date CV, Professional Portfolio and Cover Letter stating why you would be suited for the role, to careers.uk@frato.com, mention on subject to which role you're applying.
Job Type: Full-time
Pay: From 30,000.00 per year
Additional pay:
Commission pay
Benefits:
Company events
Schedule:
8 hour shift
No weekends
Work Location: In person
Reference ID: Sales Assistant - FRATO - Chelsea Harbour
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