Job Description

Job Summary

We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Assistant, you will be responsible for providing exceptional support to our customers, assisting with merchandising, and contributing to the overall success of the sales team. Multilingual candidates, particularly those who are bilingual in English and Mandarin, are highly encouraged to apply.

Responsibilities

Greet customers warmly and assist them in locating products that meet their needs. Maintain an organised and visually appealing sales floor through effective merchandising techniques. Engage with customers to promote products and services, employing upselling strategies where appropriate. Handle customer inquiries via phone and in-person with professionalism and courtesy, demonstrating excellent phone etiquette. Process transactions accurately while ensuring a smooth checkout experience for customers. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Keep track of inventory levels and assist in restocking shelves as necessary. Utilise basic math skills for handling cash transactions and providing change to customers. Manage time effectively to ensure all tasks are completed efficiently during shifts.

Requirements

Previous experience in a retail or sales environment is advantageous but not essential. Strong communication skills in English; proficiency in Spanish is a significant asset. Excellent organisational skills with the ability to multitask effectively in a fast-paced environment. Basic mathematical skills for handling transactions accurately. A friendly demeanour with a commitment to providing outstanding customer service. Ability to work collaboratively within a team while also being self-motivated. Flexibility to work various shifts as required by the business needs. Join us as we strive to create an engaging shopping experience for our customers while fostering a supportive work environment for our team members! Must be able to work weekends!
Job Types: Part-time, Permanent

Pay: 10.25-12.25 per hour

Expected hours: 4 - 16 per week

Benefits:

Employee discount Flexitime Store discount
Work Location: In person