Job Description

Sales Assistant

Location: Manchester (Full-time, On-site)

Join Helix Group

- A Growing Organisation with Exciting Opportunities

Helix Group is an established and expanding business with its main operations based in Peterborough. As we continue to grow and build our new Manchester team, we're looking for a motivated and customer-focused Sales Assistant to support our sales operations and help drive business success.

This is an excellent opportunity for someone with strong communication skills and a passion for delivering excellent customer service to develop their career within a supportive and growing company.

About the Role

As a Sales Assistant, you'll play a key part in supporting our Manchester operations. You'll assist with customer enquiries, process orders, maintain accurate records, and ensure our clients receive professional, efficient service. Working closely with the sales and operations teams, you'll help to deliver a smooth and positive experience for every customer.

This role is ideal for someone who enjoys building relationships, working in a fast-paced environment, and being part of a dynamic team.

Key Responsibilities

Support the sales team with day-to-day administrative and customer service tasks. Handle incoming customer enquiries by phone and email in a professional manner. Process orders, quotations, and invoices accurately and efficiently. Maintain up-to-date customer and sales records. Assist in preparing sales reports and tracking performance targets. Work collaboratively with internal teams to ensure smooth order delivery. Provide excellent customer service and represent Helix Group positively at all times.

Skills and Experience Required

Previous experience in a sales support, retail, or customer service role (preferred but not essential). Strong communication and interpersonal skills. Excellent attention to detail and organisational ability. Confident using Microsoft Office (Word, Excel, Outlook) and CRM or order management systems. Ability to work well as part of a team and manage multiple priorities. Positive, proactive attitude and willingness to learn.

What We Offer

Competitive salary (based on experience). Full-time, permanent position - on-site in Manchester. Supportive and friendly team environment. Ongoing training and professional development. Opportunities for career progression within a growing company. 28 days holiday (including bank holidays) and company benefits package.

Why Join Helix Group

At Helix Group, we're focused on growth, teamwork, and delivering excellent results. Joining our Manchester team means being part of an ambitious company that values its people and provides opportunities to develop your career in a positive and professional environment.

Job Types: Full-time, Permanent

Pay: From 27,500.00 per year

Benefits:

Additional leave Company events Gym membership On-site parking Sick pay
Work Location: In person