Job Description

Job description

Pay 12.75-13.50 per hour

Job type - Permanent/Part Time - Hours per week 16

Number of openings for this position - 1

Schedule - 8 hour shift

Benefits

Flexible schedule, Flexitime, Casual dress, Company events, Employee discount, Sick pay, Store discounts.

Job description

We are looking for a retail assistant to join our friendly team at the fashion store "Fenella" in Marlborough. The store is situated right in the heart of Marlborough and has a great footfall and customer base.

Ideally (but not essential) candidates must have some retail and sales experience, friendly manner and passion for fashion.

About Us

We are a family owned business established in 2014 we wanted to create an individual shopping experience for the individual woman. We have 8 High Street store locations throughout the UK. We have a friendly upbeat team and prioritise creating a warm, fun and friendly experience for our customers (a happy team makes happy customers).

www.fenellaclothing.com

Responsibilities:
- Provide exceptional customer service to all customers
- Assist customers in finding products and making purchasing decisions
- Maintain a clean and organised sales floor
- Process transactions accurately and efficiently
- Upsell and cross-sell products to maximise sales
- Answer customer inquiries and resolve any issues or complaints
- Stay knowledgeable about current promotions, discounts, and product features
- Collaborate with team members to achieve sales goals

Experience:
- Previous retail sales experience preferred
- Fluent in English
- Strong time management skills to prioritise tasks effectively
- Excellent phone etiquette when assisting customers over the phone
- Ability to perform basic math calculations for cash handling
- Organisational skills to maintain inventory and merchandise displays
- Multilingual or bilingual skills are highly valued in this role

We offer competitive pay and a supportive work environment. Join our team of dedicated retail professionals and help us provide an exceptional shopping experience for our customers.

Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required. Retail Sales Associate

Duties:

- Greet customers and provide excellent customer service
- Assist customers in finding products and making purchasing decisions
- Maintain knowledge of current sales and promotions
- Operate cash register and handle financial transactions accurately
- Process exchanges and returns
- Maintain a clean and organised sales floor
- Stock shelves and merchandise products
- Answer customer inquiries in person, over the phone, or via email responsibilities:
- Provide exceptional customer service by assisting customers with their inquiries and purchases
- Maintain a clean and organised sales floor, ensuring products are properly displayed
- Process transactions accurately and efficiently using the point-of-sale system
- Upsell additional products or services to customers to maximise sales opportunities
- Assist in inventory management, including receiving and stocking merchandise
- Collaborate with team members to achieve sales targets and provide a positive shopping experience

Join our team today and enjoy competitive pay, flexible scheduling, employee discounts, and opportunities for career growth. Apply now to become part of our dynamic retail environment.

Job Type: Part-time

Pay: 12.75-13.50 per hour

Benefits:

Casual dress Company pension Employee discount Flexitime Store discount
Experience:

Retail sales: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person