Job Description

This is a very exciting opportunity to join the team with the potential to grow into a Team Leader's role within 6 months after the end of a 3-month probation period. Hours ranging from 20 hours/week to 39 hours/week - Depending on the skills and experience. This is a flexible role.



As a Sales Assistant, you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share your journey with us.

What being a Sales Assistant is all about:

Delivering exceptional customer service to all our customers. Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop. Meeting high standards of display and visual merchandising helps customers find what they're looking for easily. Being part of a team and supporting colleagues.

What our Stores would love to see:

A passion for customers having an exceptional experience in store. Confident in communicating within the team. Motivated to achieve fantastic results and standards. Adaptable to meet company requirements and goals.

How we reward our teams:

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.



Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your well-being, whether physical, mental, or financial.

About us:

WHSmith has a remarkable heritage and is growing particularly in our airports, hospitals, rail stations, and motorway services. We aim to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broadening our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better!



WHSmith is proud to be an inclusive employer; we want our colleagues to feel welcome and free to be themselves with us.