Job Description

Jack the Giant Storer is a leading Welsh flooring and building materials retailer. We have a dynamic and friendly work environment.

We are looking for a Sales Assistant to join our team. The Sales Assistant will be responsible for processing and recording sales transactions, collecting overdue accounts and maintaining customer records. We're looking for a thorough, detail-oriented individual happy doing clerical work and conducting one-on-one customer service. If you're willing to do administrative and sales-related tasks, then this position is the ideal fit for you.

Main Responsibilities:

Assist customers with selecting and purchasing products (face-to-face, online or over the phone). Answer customer questions about products and services. Develop and maintain relations with customers and community organizations. Be able to explain products to customers. Contact cargo/delivery companies to enquire about shipments. Be able to update online marketplace (eBay/Amazon) and website listings (prior experience OR willingness to learn). Manage social media accounts (prior experience OR willingness to learn). Keep a record of the stock.
Please note that the successful candidate may be required to undertake additional responsibilities or tasks as the role requires.

Requirements:

Training can be provided. Ideal for someone looking to gain hands-on experience with customer service and e-commerce.
Job Types: Full-time, Part-time

Pay: 12.50-14.00 per hour

Benefits:

Company events Employee mentoring programme Flexitime On-site parking
Schedule:

Day shift Holidays Monday to Friday Weekend availability
Ability to commute/relocate:

Newport NP10 9FQ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Ideal the candidate of this position will have previous online sales experience.
Experience:

Sales: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: JGSA231