Job Description

Overview:
Join our passionate team at Havana House Ltd, a leading retailer of premium cigars and accessories. We are seeking a dedicated Sales Assistant to support our stores in Oxford, Bath, Cardiff, and Windsor, Berkshire. If you have a flair for sales and a love for cigars, this is the perfect opportunity to be part of a dynamic team in the tobacco industry.

Duties:
- Assist customers in selecting the perfect cigar or accessory to meet their preferences and needs.
- Provide exceptional customer service by offering product knowledge and recommendations.
- Process transactions accurately using our point-of-sale system.
- Maintain a clean and organized store environment.
- Collaborate with the sales team to achieve store targets and goals.
- Contribute to inventory management by monitoring stock levels and replenishing products as needed.

Experience:
- Proven experience in sales or customer service roles.
- Ability to analyze customer preferences and tailor recommendations accordingly.
- Proficiency in Spanish is a plus, enabling you to engage with a diverse clientele.
- Familiarity with Salesforce or similar CRM software is advantageous for tracking customer interactions.
- Passion for sales and a genuine interest in cigars or related products.

At Havana House Ltd, we take pride in offering an extensive selection of Cuban cigars, as well as products from Honduras, Mexico, and the Dominican Republic. If you are enthusiastic about sales, knowledgeable about cigars, and eager to deliver exceptional service, we invite you to apply for the Sales Assistant position with us. Join our team and be part of an exciting retail environment where your passion for cigars can shine.

Job Type: Full-time

Pay: 12.21-12.40 per hour

Benefits:

Store discount
Schedule:

8 hour shift Day shift Weekend availability
Education:

GCSE or equivalent (preferred)
Experience:

Retail sales: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person

Reference ID: Ox08