Job Description

More than ten years ago, I dared to imagine the first French fashion brand born online... it was called Les Composantes, today it's known as Sezane.


My priorities have always remained the same: to innovate and place people, creativity, quality, and service at the heart of everything.


To build the next chapter together, we are currently looking for creative, structured, and agile talents who share the desire to constantly improve everything that can be improved. Passionate, autonomous talents who approach work with respect for others and for whom nothing is out of reach, as long as they are given the means.


Sezane is a playground where every day is unlike any other, your position today may no longer be the same as yesterday and probably not the same as tomorrow. Does this speak to you? Write to us!


We are looking for a Sales Advisor (M/F)

- 16H contract -

to join our retail team in our Notting Hill Apartment. This position is based in London.


Reporting to the Store Director, your main responsibilities will be:

Deliver a unique customer experience:

Make the customer the priority of the apartment to ensure optimal customer service ; Embody the Sezane spirit and style with impeccable presentation (adherence to grooming standards) ; Welcome your customers with generosity and empathy to offer them the best possible experience ; Consider your Customers' personality to identify their desires ; Introduce the Brand and our different universes/products ; Be an ambassador for the Brand's omnichannel approach (apartment and web) ; Show curiosity and develop an in-depth knowledge of the Brand and products ; Proactively suggest specific actions to make the customer experience memorable and unique ; Handle customer complaints and dissatisfaction to satisfy and build loyalty ; Know our CSR policy to respond to customers.

Ensure the Brand image:

Know the basic rules of Sezane merchandising ; Verify product labeling on the floor ; Participate in merchandising implementation and ensure its monitoring ; Offer customers an exciting and inspiring shopping experience ; Monitor and maintain the commercial level of the point of sale ; Have fashion awareness to be able to make suggestions.

Have team spirit:

Be a team player, participate in all related tasks ; Contribute to creating a positive and harmonious environment to create group synergy ; Relay the brand's commitments.

Requirements

You have a first successful experience in ready-to-wear, hospitality, restaurant, sales, events... or not yet, but are driven by customer relations? You have a sense of service, excellent presentation, and a strong fashion sensibility ; You have team spirit, a desire to share and develop your skills in an agile and galvanizing environment ; You don't like to be bored because you're bursting with energy?
Sezane recruits and values all talents, regardless of your gender, age, nationality, culture, religious beliefs, and sexual orientation.


Do you recognize yourself in this description and wish to join the Sezane adventure?


Then wait no longer !