Job Description

Job Type:

Full-Time - Permanent - 37.5 hours per week over 5 days.

Primary purpose / function of the job

The Maintenance Sales Assistant is responsible for selling, quoting, and managing our maintenance services for both existing and new clients. This role combines technical knowledge with strong customer service and sales skills to identify client needs, recommend effective maintenance solutions, and ensure consistently high levels of customer satisfaction.

Complete training will be provided.

Main duties

Analyse inspection reports and generate accurate maintenance quotations in a timely manner. Build and maintain strong client relationships to ensure repeat business and promote the continued growth of our maintenance client base. Prepare accurate documentation for our installation team, aligning with our scheduled installation dates and capacity timeframe. Collaborate closely with our inspectors and installation team to ensure seamless delivery of our services, keeping customers informed throughout the process. Maintain accurate records of customer interactions, quotations, and sales using CRM software. Provide high-level administrative support within our maintenance department and assist other departments as needed.

System Software

Prospectsoft CRM

Working conditions

Working within an existing office team in an open-plan office. Occasional Site Visits

Personal qualities and skills required

To be an effective team player, you need to be methodical and capable of working independently. Excellent communication skills are also essential. Additionally, strong organisational and time-management skills are crucial. You should be goal-driven with a proactive and positive mindset. Understanding technical information and having strong attention to detail is important. Furthermore, it's vital to have a good understanding of customer relationships and the ability to deliver exceptional customer.

Education/training/work experience

A minimum of five GCSEs, including English and Maths at level 5 or equivalent, would be advantageous. Three years of B2B sales experience are required. Proficiency in Microsoft Office and CRM software is necessary.

Preferred qualities/skills required

The ideal applicant will also have:

Basic knowledge of risk assessments and method statements Project planning

Company Benefits

:

20 days of Annual leave, plus bank holidays. After successful completion of a 2-year service, an additional holiday day will be given. Three days of unpaid holiday can be taken from October to December. After successful completion of your probationary period, you will receive an additional day's holiday for your "Birthday Day". Access to Staff Discount Package Onsite Parking

PLEASE NOTE:

Due to the office location, you will require your own transportation. We are located 11 miles from Wisbech, 7 miles from March, and 12 Miles from Ely in the rural village of Christchurch. This is not served by any public transport.

Job Types: Full-time, Permanent

Pay: 24,500.00-27,000.00 per year

Benefits:

On-site parking
Application question(s):

What is your best transferable skill to apply to this vacancy?
Education:

GCSE or equivalent (preferred)
Experience:

B2B sales: 3 years (preferred) Administrative: 2 years (preferred)
Work Location: In person