Be involved in stock control and management.
Greeting customers who enter the shop
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.
The personal skills that is required for the job:
Having a friendly and engaging personality.
Comfortable working with members of the public.
Should have a confident manner.
Must be helpful and polite.
Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
Able to work as part of a sales team.
Should be of a smart appearance and articulate.
Being self motivated and confident
Following orders and resolving customer problems
Following health and safety guidelines
Working and standing for long hours
Dressing and acting professionally