Job Description

Job Summary

We are seeking a proactive and personable Sales Assistant to join our retail team. The ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer service. This role involves engaging with customers, promoting products, and supporting the overall store operations to ensure a positive shopping experience. The successful applicant will be organised, efficient, and capable of managing multiple tasks in a fast-paced environment.

Duties

Greet customers warmly and assist them in finding products that meet their needs Provide detailed product information and answer customer queries effectively Upsell additional items to maximise sales opportunities while maintaining excellent customer service standards Maintain attractive merchandising displays aligned with company guidelines Process transactions accurately using the point-of-sale system, ensuring proper cash handling and phone etiquette Manage stock levels by organising stockrooms and replenishing shelves as needed Assist in organising promotional events or sales campaigns within the store Support other team members during busy periods to ensure smooth store operations Keep the store clean, tidy, and welcoming at all times

Experience

Previous experience within the Equestrian industry, retail or customer service roles is advantageous but not essential; training will be provided Strong communication skills with the ability to engage confidently with diverse customers Basic maths skills for handling transactions accurately Organisational skills to manage stock and maintain an orderly environment Time management skills to prioritise tasks efficiently during busy periods Knowledge of merchandising principles and upselling techniques is a plus Excellent phone etiquette and organisational skills are essential for providing professional assistance both in person and over the phone
Job Type: Part-time

Pay: 12.30-14.00 per hour

Expected hours: 14 per week

Benefits:

Employee discount
Work Location: In person