Job Description

Job Summary

We are seeking a proactive and personable Sales Assistant to join our retail team. The ideal candidate will possess excellent communication skills, a strong customer service focus, and the ability to work effectively in a fast-paced environment. This role involves engaging with customers, promoting products, and ensuring an enjoyable shopping experience. Fluency in multiple languages, particularly English and Spanish, is highly desirable to assist a diverse clientele. The successful applicant will play a vital part in driving sales through effective merchandising and upselling techniques, contributing to the overall success of the store.

Duties

Greet customers warmly and provide exceptional customer service throughout their visit Assist customers in selecting products and answer queries regarding features and benefits Promote sales by upselling relevant products and accessories to maximise revenue Maintain attractive merchandise displays in accordance with company standards Process transactions accurately using the point-of-sale system, ensuring proper cash handling and phone etiquette Organise stock levels, perform stock replenishment, and manage inventory efficiently Support organisational tasks such as cleaning displays, organising stockroom areas, and completing daily sales reports Utilise strong communication skills to inform customers about ongoing promotions or new arrivals Manage time effectively to ensure all duties are completed within scheduled shifts

Qualifications

Fluency in English; proficiency in Spanish or other languages is advantageous Excellent communication skills with a friendly and professional phone manner Basic maths skills for handling transactions and stock counts Strong organisational skills with an eye for detail in merchandising and stock management Ability to multitask efficiently while maintaining excellent customer service standards Experience in retail or sales environments is preferred but not essential; training will be provided for product knowledge and sales techniques Good time management skills to prioritise tasks during busy periods
This position offers an engaging work environment where organisational abilities, multilingual skills, and customer engagement are highly valued. The successful candidate will contribute significantly to creating a welcoming atmosphere that encourages customer loyalty and maximises sales opportunities.

Job Types: Full-time, Part-time, Permanent

Work Location: In person