Job Description

Job Summary

.Dedicated and customer-focused retail assistant with experience supporting daily operations at Natterjack Running in Southport. Responsible for delivering excellent customer service by providing expert advice on running footwear, apparel, and accessories. Skilled in gait analysis(training will be provided), product fitting, and helping customers choose the right equipment based on their running style and goals. , and maintained a clean, organized, and welcoming store environment. Contributed to the shop's friendly, community-focused atmosphere by engaging with customers, supporting local running events, and promoting a positive brand reputation.

Responsibilities

Greet customers warmly and assist them in finding products that meet their needs Provide detailed product information and answer customer queries effectively Support merchandising efforts by arranging products attractively on shelves and displays Upsell additional items to maximise sales opportunities while maintaining excellent customer service standards Process transactions accurately using the point-of-sale system, ensuring proper cash handling and phone etiquette Manage stock levels, organise stockroom areas, and assist with inventory checks Maintain a clean, organised, and welcoming store environment at all times Assist in organising promotional events or sales campaigns as required

Skills

Strong organisational skills with the ability to manage multiple tasks efficiently Basic maths skills for handling transactions and stock counts Effective time management to ensure prompt customer service during busy periods Good phone etiquette when interacting with customers over the phone Demonstrated ability to upsell products tactfully to enhance sales performance Organisational skills to keep the store tidy and well-stocked
This role offers an engaging environment for individuals passionate about retail sales, customer service, and team collaboration. We welcome applicants who are organised, communicative, and eager to grow within our company.

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 16 - 24 per week

Benefits:

Employee discount
Work Location: In person