We are seeking a dynamic and customer-focused Sales Assistant to join our retail team. The ideal candidate will possess excellent communication skills, organisational abilities, and a passion for delivering outstanding service. This role offers an exciting opportunity to develop your sales expertise within a vibrant environment, engaging with diverse customers and contributing to the store's success. Fluency in multiple languages, particularly English and Spanish, is highly desirable to effectively serve our diverse clientele.
Responsibilities
Greet customers warmly and provide exceptional service to enhance their shopping experience
Assist customers in selecting products, offering advice, and upselling where appropriate to maximise sales
Maintain visual merchandising standards in line with company guidelines to attract customers and promote products
Handle transactions accurately using the till system, including processing payments and issuing receipts
Answer customer enquiries via phone or in person with professionalism and courtesy following proper phone etiquette
Organise stock levels, restock shelves, and ensure the store remains tidy and well-presented at all times
Manage time effectively to prioritise tasks during busy periods while maintaining high standards of customer service
Support the team with organisational tasks such as inventory checks and product displays
Experience
Previous experience in retail or sales is advantageous but not essential; training will be provided for suitable candidates
Multilingual skills, especially fluency in English and Spanish, are highly desirable to communicate effectively with a diverse customer base
Strong communication skills, both verbal and written, are essential for engaging with customers and team members
Basic maths skills are necessary for handling transactions accurately and managing stock counts
Organisational skills and time management are important to ensure smooth store operations during busy periods
Experience with merchandising techniques and upselling strategies will be beneficial in driving sales growth
This role offers an excellent opportunity for individuals eager to develop their retail career within a supportive environment that values organisational skills, multilingual abilities, and proactive customer engagement.